This audio driver is required if you plan to use the laptop speakers, connect a microphone or headset to the audio jack. You'll want to download the SS3 package and install the INF file from the folder "SS3>OEM_INF_Media" - you'll then see the new device show up as "Sonic Studio Virtual Mixer" under Sound Devices in Device Manager. Installs the Realtek High Definition Audio Driver and Intel® Smart Sound Technology (Intel® SST) driver for the 3.5mm audio jack and the speakers for Windows® 10 & Windows 11 for the Intel® NUC 9 Extreme Laptop Kits. I did try to install Sonic Studio 3 from the Windows Store, but that did not come with the driver - suppose it needs to come down/be bundled with Realtek driver initially. You can get the driver from another ROG thread here (many thanks to MoKiChu): I haven't seen the event since fixing the missing A-Volute driver, but I'll verify in the coming days.Īnyway thought I should parrot this on this forum so anybody else might find a solution. Anywho after notifying support again of the identified issues I'm still greeted with "send board back for warranty and re-install windows" generic "support" lmao.Īlso I believe this missing driver is causing an APPCRASH event with DtsApo4Service.exe in Event Viewer, despite that I hadn't installed DTS software. I decided to notify Asus AU support about this issue, and was quickly greeted with generic responses, however after I realised I should look at the hardware ID of the unknown device I found it was an "A-Volute SS3 VAD" driver missing (supposedly this comes with Sonic Studio 3 enabled boards' driver packages). Remember to check with our website as often as possible to stay “updated one minute ago.Wanted to report that after installing the Realtek drivers available on the support page for the Dark Hero, I was left with an "unknown device" in Device Manager (would only appear after installing the driver). Therefore, if you wish to install this audio version, click the download button and apply the package. Also, when the installation has finished, do perform a restart to ensure that all changes take effect properly. Updating the audio version can improve sound quality, resolve different compatibility issues, fix related errors spotted throughout the product's usage, add support for new operating systems, and bring various other changes.Īs for applying this package, the steps are quite simple since each producer intends to uncomplicate things for users: just download the package, run the setup, and follow the on-screen instructions.īear in mind that, even though other operating systems might be compatible as well, it is not recommend that you apply any software on platforms other than the specified ones. When enabled by proper files, the characteristics of the sound card (like model, manufacturer, number of channels) are completely available to computers, and all its features are made accessible. Usually, Windows operating systems apply a generic audio driver that allows computers to recognize the sound card component and make use of its basic functions. Close the wizard and perform a system reboot to allow changes to take effect. Read EULA (End User License Agreement) and agree to proceed with the installation process. Allow Windows to run the file (if necessary). Locate and double-click on the newly-downloaded file. Save the downloadable package on an accessible location (such as your desktop). Make sure that all system requirements are met. To install this package please do the following: Even though other OSes might be compatible as well, we do not recommend applying this release on platforms other than the ones specified. If it has been installed, updating (overwrite-installing) may fix problems, add new functions, or expand existing ones. This package contains the files needed for installing the Audio driver.
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